Terms & Conditions

1. About These Terms

These Terms and Conditions govern your use of Bonza Spins Casino, which is operated by Bonza Spins Casino Online and accessible at https://bonza-spins-casino-nz.com/. By creating an account, making a deposit, or using any part of our platform, you confirm that you have read, understood, and agreed to these Terms in full.
These Terms apply exclusively to players accessing Bonza Spins Casino from New Zealand. They form a legally binding agreement between you and Bonza Spins Casino. If you do not agree with any part of these Terms, you must not use this platform.
We may revise these Terms from time to time to reflect changes in our services, legal obligations, or regulatory requirements. Continued use of the platform following any revision constitutes your acceptance of the updated Terms. We recommend checking this page periodically.

2. Regulatory Compliance and Licensing

Bonza Spins Casino holds licence number NZ-DIA-GL-2026-00123, issued in accordance with applicable regulatory standards. Our operations are subject to ongoing compliance obligations designed to protect players and ensure fair, transparent gambling services.
Our registered office is located at Level 3, 123 Queen Street, Auckland 1010, New Zealand. All gambling activities available through this platform are offered in compliance with New Zealand law, including obligations arising under the Gambling Act 2003.
Under the Gambling Act 2003, it is an offence for any person under the age of 18 to participate in gambling. It is also an offence for any operator to allow a person under 18 to gamble. Bonza Spins Casino takes both obligations seriously and applies strict age verification procedures to every account.

3. Eligibility Requirements

3.1 Age and Residency

To register and play at Bonza Spins Casino, you must meet all of the following criteria:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of New Zealand.
• You must not be excluded from gambling through any self-exclusion programme, court order, or other legal restriction.
• You must have the legal capacity to enter into binding agreements under New Zealand law.
• You must not be an employee, contractor, or close associate of Bonza Spins Casino or any of its affiliated software providers, including Play’n Go, Evolution, Playtech Live, PG Soft, BGAMING, Evoplay, Ezugi, Spribe, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, VoltEnt, Velipay, and 100HP GAMING.

3.2 Permitted Jurisdictions

Bonza Spins Casino is intended for use by players located in New Zealand. Players accessing the platform from jurisdictions where online gambling is prohibited or restricted do so at their own risk and without the authorisation of Bonza Spins Casino. We reserve the right to close any account found to be operating in breach of this restriction.

4. Account Registration

4.1 Creating Your Account

Each player may hold only one account with Bonza Spins Casino. Creating duplicate accounts, whether under the same identity or different details, is prohibited and may result in permanent suspension of all associated accounts and forfeiture of any balances held within them.
When registering, you are required to provide accurate and complete information, including:

• Your full legal name as it appears on your government-issued identification.
• Your date of birth.
• Your current residential address in New Zealand.
• A valid email address that you have regular access to.
• A current contact telephone number.

You are responsible for keeping your registration details accurate and up to date. If any of your details change, you must notify us promptly by contacting support@bonza-spins-casino-nz.com or calling +64 73 143 4667.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. Your username and password must not be shared with any other person. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately.
Bonza Spins Casino will not be liable for any loss resulting from unauthorised access to your account where that access resulted from your failure to keep your login credentials secure.

4.3 Identity Verification

In accordance with anti-money laundering obligations and our licensing conditions, Bonza Spins Casino is required to verify the identity of all account holders before processing withdrawals. You may be asked to submit:

• A copy of a current New Zealand passport, driver licence, or other government-issued photo identification.
• Proof of your residential address in New Zealand, such as a utility bill or bank statement dated within the past three months.
• Evidence of the payment method used, where required.

Failure to provide satisfactory documentation will result in a hold on withdrawal requests until verification is completed. We recommend completing verification as early as possible rather than waiting until a withdrawal is pending.

5. Deposits and Withdrawals

5.1 Accepted Payment Methods

Bonza Spins Casino accepts the following payment methods for New Zealand players:

• Visa
• Mastercard
• Apple Pay
• Google Pay
• Bitcoin (BTC)
• Ethereum (ETH)
• USDT (Tether)

All account transactions are processed in New Zealand Dollars (NZD). No currency conversion fees are applied to deposits or withdrawals processed in NZD.

5.2 Deposits

Deposits are processed immediately for most payment methods. The minimum deposit amount varies by payment method; please refer to the cashier section of your account for current minimums. There is no maximum single deposit limit, though your available balance is subject to the applicable account limits.
You may only deposit funds from payment methods registered in your own name. Deposits from third-party accounts are not permitted and will be returned where possible, with any applicable processing costs deducted.

5.3 Withdrawals

Withdrawal requests are processed as promptly as possible, subject to identity verification requirements and any applicable bonus wagering conditions. Processing times vary by method:

• Cryptocurrency withdrawals are typically processed within 24 hours of approval.
• Visa and Mastercard withdrawals are processed within 3 to 5 business days.
• Apple Pay and Google Pay withdrawals are processed within 1 to 2 business days.

Withdrawals will be returned to the same method used for the corresponding deposit wherever this is technically possible. Withdrawals to a different method may require additional verification.
Bonza Spins Casino reserves the right to carry out additional security checks on withdrawal requests above certain thresholds as part of our anti-money laundering obligations. This is not an indication of any wrongdoing on your part and is a standard regulatory requirement.

5.4 Dormant Accounts

An account is considered dormant if no login activity has occurred for a continuous period of 12 months. Bonza Spins Casino will attempt to contact you at the email address registered to your account before any dormancy provisions are applied. Dormant account balances will be maintained in your account for a further period before any administrative fee is applied. Where a fee is applicable, it will not exceed the balance remaining in the account.

6. Bonuses and Promotions

6.1 General Bonus Conditions

All bonuses and promotional offers available at Bonza Spins Casino are subject to these Terms and to any specific terms attached to the individual promotion. Where there is a conflict between the specific promotion terms and these general Terms, the specific promotion terms will apply.
Bonuses are available to eligible New Zealand players only. Bonza Spins Casino reserves the right to withdraw, modify, or substitute any promotion at any time, provided that any such change does not unfairly disadvantage players who have already accepted a bonus and are in the process of meeting the applicable wagering requirement.

6.2 Welcome Package

New players at Bonza Spins Casino are eligible for a welcome package of up to NZ$7,500 plus 150 free spins. The package is distributed across your first several deposits rather than being credited in a single transaction. Full details of the deposit match percentages, free spin allocations, eligible games, and wagering requirements are available in the Bonuses section of the website.
By claiming any element of the welcome package, you agree to the specific terms attached to that offer, including the applicable wagering requirement, the period within which the requirement must be met, and any game-specific restrictions on bonus play.

6.3 Free Spins

Free spins issued as part of a promotion are credited at a fixed coin value as specified in the relevant promotion terms. Winnings generated from free spins are added to your bonus balance and are subject to wagering requirements before they may be withdrawn. The maximum amount that can be converted from free spin winnings to withdrawable funds is subject to a cap, which will be stated in the individual promotion terms.
Free spins expire if not used within the period specified in the promotion, and no compensation is offered for expired spins.

6.4 Wagering Requirements

Bonuses subject to wagering requirements must be turned over the stated number of times before any withdrawal of bonus funds or associated winnings may be requested. Wagering requirements apply to the bonus amount unless stated otherwise in the promotion terms.
Not all games contribute equally to wagering requirements. Live dealer games, certain table game variants, and low-margin games may contribute at a reduced rate or not at all. The game contribution rates for any active bonus are set out in the relevant promotion terms.

6.5 Bonus Abuse

Bonza Spins Casino monitors bonus activity to detect patterns consistent with bonus abuse, including but not limited to:

• Opening multiple accounts to claim the same promotion more than once.
• Coordinated wagering with other players to meet requirements without genuine play.
• Staking that is inconsistent with genuine recreational play and appears designed solely to meet wagering requirements with minimal risk.

Where bonus abuse is identified, we reserve the right to void any bonus, void winnings generated during the applicable period, and suspend or close the account.

7. Game Rules and Fair Play

7.1 Game Availability

Bonza Spins Casino offers a library of over 10,000 games from licensed providers including Play’n Go, Evolution, Playtech Live, PG Soft, BGAMING, Evoplay, Ezugi, Spribe, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, VoltEnt, Velipay, and 100HP GAMING. Game availability may change from time to time as new titles are added and existing titles are retired or temporarily unavailable for technical or licensing reasons.

7.2 Random Number Generation and Fairness

All games available at Bonza Spins Casino use certified random number generators (RNGs) to determine game outcomes. RNGs are independently tested and audited to verify that results are genuinely random and that the published return-to-player (RTP) percentages accurately reflect game performance over a statistically significant volume of play.
The house edge that exists in casino games is a mathematical feature of the games themselves, not a manipulation of outcomes by Bonza Spins Casino. Each game’s RTP and volatility characteristics are determined by the software provider and cannot be altered by us.

7.3 Technical Failures

In the event of a technical failure during a game round, including a disconnection, system error, or server outage, Bonza Spins Casino will take all reasonable steps to reconstruct the state of the game and resolve the round on the basis of available data. Where a round cannot be reconstructed, the stake placed for that round will be refunded to your account.
Bonza Spins Casino is not liable for any loss resulting from technical failures caused by your own internet connection, device, or browser.

7.4 Incomplete or Voided Rounds

A game round is considered complete when the final result has been determined and credited to or deducted from your account. Rounds that are interrupted before reaching a final result will be treated in accordance with the individual game provider’s rules. In cases where the provider’s rules do not resolve the situation, the decision of Bonza Spins Casino management will be final.

7.5 Maximum Winnings

Bonza Spins Casino may apply a maximum single-session or single-round win limit on certain games or during certain promotional periods. Any applicable limit will be clearly stated in the game interface or the relevant promotion terms. Winnings that exceed an applicable cap will not be paid.

8. Prohibited Activities

The following activities are strictly prohibited on the Bonza Spins Casino platform:

• Providing false, inaccurate, or misleading information at any point, including during registration, verification, or support interactions.
• Using any software, script, bot, or automated system to interact with the platform in a way not intended for human players.
• Exploiting software errors, glitches, or vulnerabilities to obtain an unfair advantage.
• Engaging in any form of fraud, including chargebacks, payment fraud, or identity fraud.
• Depositing funds derived from criminal activity.
• Colluding with other players in live dealer or multiplayer games.
• Accessing the platform through a VPN, proxy, or other tool designed to misrepresent your location, jurisdiction, or identity.
• Allowing or encouraging another person to use your account.
• Undertaking any activity that could reasonably be considered money laundering or an attempt to circumvent applicable financial regulations.

Where any of the above is identified, Bonza Spins Casino reserves the right to suspend or permanently close your account, void any pending or recent winnings, and report the matter to relevant New Zealand authorities where required by law.

9. Responsible Gambling

9.1 Our Commitment

Bonza Spins Casino is committed to providing a gambling environment that is fair, safe, and conducive to responsible play. We recognise that a minority of players experience difficulties with gambling and we take our obligations in this area seriously, both as a licensed operator and as a business that exists within the New Zealand community.

9.2 Player Controls

Every account holder has access to the following responsible gambling tools, all of which can be activated directly through your account settings:

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month. Reductions take effect immediately. Increases are subject to a mandatory cooling-off period before they become active.
• Loss Limits: Cap the total amount you can lose over a defined period. Once the limit is reached, further play is suspended until the period resets or a lower limit is applied.
• Session Time Limits: Automatically end your session after a period you specify, regardless of the status of any game in progress.
• Reality Checks: Receive a prompt at regular intervals during your session showing your current session duration and net position.
• Self-Exclusion: Temporarily or permanently restrict your access to the platform. Short-term cooling-off periods and longer exclusions are both available. During any self-exclusion period, your account will be inaccessible and no promotional communications will be sent to you.

9.3 Under-Age Gambling Prevention

Bonza Spins Casino employs age verification processes at registration and during account review. Players under 18 are not permitted to hold accounts or participate in any gambling activity on this platform. If you share a device or household with minors, we strongly recommend using parental control software to restrict access to gambling websites.

9.4 Support Organisations

If gambling is causing difficulties for you or someone you know, support is available from the following organisations:

• New Zealand Problem Gambling Foundation: Free, confidential helpline available 24 hours a day, 7 days a week on 0800 664 262. Online chat and face-to-face counselling services are also available.
• Gambling Therapy: Online support available at https://www.gamblingtherapy.org
• BeGambleAware: Online resources and support at https://www.gambleaware.org

These services are independent of Bonza Spins Casino and provide confidential support without any involvement from us.

10. Privacy and Data Protection

Bonza Spins Casino collects and processes personal information in connection with account registration, identity verification, payment processing, and the delivery of our services. The collection and use of your personal data is governed by our Privacy Policy, which is available at https://bonza-spins-casino-nz.com/ under the Privacy Policy link in the footer.
Your personal information will not be sold to third parties. It may be shared with payment processors, identity verification providers, regulatory bodies, and law enforcement agencies where we are required to do so by law or by the terms of our licence.
By registering an account, you consent to the collection and use of your personal information as described in our Privacy Policy. You have the right to access the personal information we hold about you and to request corrections where that information is inaccurate. Requests of this nature should be directed to support@bonza-spins-casino-nz.com.

11. Intellectual Property

All content on the Bonza Spins Casino website, including but not limited to the platform design, logos, graphics, game interfaces, text, and software, is the property of Bonza Spins Casino or its licensors and is protected under applicable intellectual property law.
You are granted a limited, non-transferable licence to access and use the platform for personal recreational purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any content on this platform without our express written permission. Scraping, data extraction, or automated access to the platform is prohibited.

12. Limitation of Liability

To the fullest extent permitted by New Zealand law, Bonza Spins Casino’s liability to you in connection with these Terms, your account, or your use of the platform is limited to the amount of funds held in your account at the relevant time.
We are not liable for:

• Any loss of winnings or account balance caused by technical failures beyond our reasonable control, including internet outages, payment system downtime, or third-party software failures.
• Any indirect, consequential, or incidental loss arising from your use of the platform.
• Any loss arising from your failure to comply with these Terms, including loss of bonus funds following a breach of bonus conditions.
• Any delay in processing deposits or withdrawals caused by third-party payment providers.

Nothing in these Terms excludes or limits any liability that cannot be excluded under the Consumer Guarantees Act 1993 or any other applicable New Zealand consumer protection legislation.

12.1 Platform Availability

Bonza Spins Casino aims to maintain continuous availability of the platform but does not guarantee uninterrupted access. Scheduled maintenance, system updates, and circumstances outside our control may result in temporary unavailability. We will make reasonable efforts to give advance notice of planned maintenance that is expected to affect access during peak hours.

13. Account Suspension and Closure

13.1 Closure by the Player

You may close your account at any time by contacting our support team at support@bonza-spins-casino-nz.com or by calling +64 73 143 4667. Any verified balance remaining in your account at the time of closure will be returned to you via your most recently used payment method, subject to standard verification and processing requirements.

13.2 Suspension by Bonza Spins Casino

We reserve the right to suspend or permanently close any account where:

• We have reasonable grounds to suspect a breach of these Terms.
• We are required to do so to comply with a legal obligation or regulatory direction.
• The account has been identified as presenting an unacceptable risk of harm to the player or to the integrity of the platform.
• You have provided false information during registration or verification.
• You have engaged in any of the prohibited activities listed in Section 8 of these Terms.

Where an account is suspended pending investigation, we will communicate the reason for the suspension to you within a reasonable time and will conduct any investigation as promptly as possible. Where an account is closed on the basis of a confirmed breach of these Terms, any forfeiture of funds will be communicated to you with an explanation.

14. Complaints and Dispute Resolution

14.1 Raising a Complaint

If you have a complaint about any aspect of your experience with Bonza Spins Casino, we ask that you contact us in the first instance through one of the following channels:

• Email: support@bonza-spins-casino-nz.com
• Phone: +64 73 143 4667
• Live Chat: Available 24/7 through the platform
• Post: Level 3, 123 Queen Street, Auckland 1010, New Zealand

Please include your account username, a clear description of the issue, and any relevant dates or transaction references. We will acknowledge your complaint within two business days and aim to provide a full response within ten business days. Complex complaints requiring detailed investigation may take longer, and we will keep you informed of progress.

14.2 Escalation

If you are not satisfied with the outcome of your complaint after following the internal process, you may escalate the matter to the relevant regulatory authority under whose licence Bonza Spins Casino operates. Details of the applicable regulatory authority and the escalation process are available from our support team.

14.3 Governing Law

These Terms are governed by the laws of New Zealand. Any dispute arising under or in connection with these Terms that is not resolved through our internal complaints process is subject to the exclusive jurisdiction of the courts of New Zealand.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Responsible Gambling Policy, and the specific terms of any promotion you have accepted, constitute the entire agreement between you and Bonza Spins Casino in relation to your use of the platform.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid under New Zealand law, that provision will be modified to the minimum extent necessary to make it enforceable, or removed if it cannot be modified. The remainder of the Terms will continue in full force.

15.3 Waiver

Our failure to enforce any provision of these Terms at any given time does not constitute a waiver of our right to enforce that provision at a later time or in a different situation.

15.4 Assignment

Bonza Spins Casino may assign or transfer its rights and obligations under these Terms to a successor entity in the event of a business transfer, merger, or restructure. You may not assign your account or any rights under these Terms to any other person.

16. Contact Information

For any questions about these Terms or about your account, you can reach Bonza Spins Casino through the following channels:

• Email: support@bonza-spins-casino-nz.com
• Phone: +64 73 143 4667
• Address: Level 3, 123 Queen Street, Auckland 1010, New Zealand
• Live Chat: Available at https://bonza-spins-casino-nz.com/ around the clock

Our support team is based in New Zealand and operates across all time zones relevant to our player base. We aim to respond to all email enquiries within one business day.